Expanding Community Well-being with the CHRC App


The CHRC app helps users explore, book, and gain resources for free, co-produced wellbeing courses delivered by City & Hackney Recovery College.
Residents lacked an easy way to discover, enroll in, or attend the Recovery College’s free wellbeing workshops and resources.
Without a centralized digital tool, users had to rely on manual or offline processes to find course schedules and support content.
Users engaging with mental health content need assurance that their privacy is protected and app usage is secure.
Designed and developed a user-centric mobile app that serves as a centralized hub for courses, resources, and booking functionality.
Built an intuitive course discovery interface, enabling users to explore upcoming workshops and wellbeing content easily and quickly.
Implemented a secure booking system, allowing users to register for free courses directly via the app—streamlining the process and reducing friction.
Ensured data privacy compliance, with no user data collected or shared—addressing sensitivity around mental health and building user trust.
Developed a lightweight, fast-loading design to support users with varying device capabilities and internet access.
Service users can now effortlessly browse and reserve wellbeing courses in one place.
The app supports community members in accessing vital mental health resources conveniently—from any location.
No data collection or sharing reassures users, strengthening their confidence in using the app for sensitive wellbeing needs.
Enable users to receive timely reminders for upcoming sessions and new resources.
Add discussion forums or feedback channels for peer support and co-production.
Provide internal tools to track course popularity, user engagement, and optimize offerings.
Consider web-based access or integration with other local health systems to deepen accessibility.
“We saw our bounce rate fall from 72% to just under 40% after the UX improvements.”
Empowering Hackney residents with accessible, non-clinical mental health education and support.
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To be a leader in the IT services by providing enhanced services, relationship.


